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Product and trust documents

Product overview for vessel IHM records, supplier evidence, certificates, audit trail, and exports.

Multi-vessel visibility, risk, owned and shared vessels, and operational review.

Saved suppliers, no-login upload links, delivered-document history, and audit context.

Self-serve pricing, fleet terms, billing, invoices, and data export controls.

Hosting, encryption, access control, backups, and incident response posture.

What data we collect, why, where it is stored, and the rights available to customers and users.

The public terms governing use of MANTIS and the customer relationship.

Reference

Legal and support

Public DPA terms for customer data processing and sub-processor review.

Current providers, processing regions, and transfer safeguards.

Sales, product support, company details, and procurement contact routes.

Operating hours, response expectations, support channels, and escalation guidance.

Current operational status for the MANTIS application, database, storage, authentication, and email services.